Record meetings for people who can’t attend or for those who want to refer back to what was discussed.

*Landmark’s Platform View

Join our community of researchers who have used Landmark for over 100,000 transcripts

Request a free Demo. One of our Account Executives will be pleased to guide you through our Platform.

You can cancel your account at any time.

Already have an account? Log in
We also have articles on how to use Cisco Webex and Microsoft Teams for your remote interviews. Click here for more information.

Do you already have a completed transcript, yet you are not satisfied with the results? Click here ▸ to learn more about our proofing services (If you hired us for your transcription project, the proofing service has already been included).

Using Zoom for Qualitative Research

This Step by Step Guide will walk you through the process of scheduling a Zoom meeting, how to record your Zoom meeting and how to download your meeting file from Zoom.

1.Create a Zoom Login.

Sign up for a free account.

Click here to create a free account just as shown below and then select the “Sign Up, It’s Free” button.

2. Schedule your meeting​

On your Zoom “My Account” screen, click “Schedule a Meeting.”

3. Provide your meeting details and settings.

Fill in your meeting title, description, date and time. Remember to scroll down and review all settings before clicking “Save.” For a list of Zoom meeting settings and what they do, click here. We recommend you consider the following:

 Meeting Password
Checking the “Require Meeting Password” checkbox will force participants to type a code prior to being allowed into the meeting.
Video: Host and/or Participant
Toggling “Video” for the “Host” and/or “Participant” to “On” will turn on the
cameras for hosts and participants when they join the meeting. This doesn’t¡ mean the meeting will be recorded. People may toggle the settings off after they join.
Only authenticated users may join
Checking this box only allows people who log into Zoom to join your meeting. This gives the host visibility into who is joining.
Record the meeting automatically
If this is selected, the application will begin recording the moment the meeting begins. Please note that some states require people to be notified prior to recording.
Designate alternative hosts
Providing the emails of alternative hosts will allow a colleague to start the meeting and begin recording prior to you joining.

4. Alternative ways to schedule a meeting through Zoom

For more information on browser extensions and calendar integrations:

5. Start and record your meeting.​

Log in to

Click the “Meetings” option under the “Personal” header.

Find your meeting on the main page and click “Start.”
Animated GIF-downsized_large (1)

Once your audio is connected, verify your camera is on. We recommend you turn your camera on for any interviews that would typically be held in person. To turn your camera on, select “StartVideo” on the bottom menu.


Record your meeting by clicking “Record.”
Free licenses will default to “Record on this Computer.” Media files will automatically download to your computer after you end your meeting.
If you have a paid license, select “Record to the Cloud.” This will be useful when your device has low memory or you would like to select which of the three file types to download after rendering.
Pausing a recording will allow you to have one continuous audio and video file. Stopping a recording will break your interview into multiple files. You may pause the recording at any time by selecting “Pause.”

Remember to click “Resume” once you need to record the interview again.

When you are done with the interview, click “End Meeting.” and Click “End Meeting for All.”

Review your recordings and download the file you’d like to use for your transcript by hovering over the desired file and selecting the down arrow.


Zoom by default saves two types of files: .m3u and .mp3 or .mp4 (usually found as audio_only) please make sure to upload your .mp3 or .mp4 files and not .m3u, as the latter does not contain the files to be  transcribed.

.mp4 files can become very large, causing various issues when trying to manage them. If you saved your recordings in .mp4 format, please follow this simple guide to convert your videos (.mp4) to audio (.mp3) in less than 5 minutes.

6. Create an account at Landmark and upload your files

Create a Landmark account  by clicking here or simply login. You can  begin uploading your audios and start transcribing them immediately.


Join our community of researchers who have used Landmark for over 100,000 transcripts

Request a free Demo. One of our Account Executives will be pleased to guide you through our Platform .

We specialize in working with qualitative researchers to transform their media files into actionable insights.

Try it for free . NO CREDIT CARD REQUIRED.

Handy Links

🌐 Change Region:

© 2009-2022 Landmark Associates, Inc.