We accept all audio and video format in any file size. Time spent on the uploading process will be directly affected by the speed of your internet connection. Landmark offers a free service to upload your files, if you require this service please contact us through online chat (lower right corner ↘).

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Uploading audio files to Landmark's Platform

We accept all audio and video format in any file size.
1.Read our Step by Step Guide

If you are not yet familiar with the process of requesting a transcript at Landmark, please read our Step by Step Guide

Uploading large or multiple audio files

When attempting to upload very large files or multiple files for a single ticket, time spent for this process will be directly affected by the speed of your internet connection.

Upload speed

Upload speed refers to how many megabits of data per second you can send information from your computer to another device or server on the internet.

When uploading a transcription request, we need data to travel in the opposite direction.

In general, upstream speeds of 10 Mbps are considered good upload speeds, though, you may need higher upload speeds if you are planning to upload several audio files, or an audio file consisting of several hours of interview recordings.

How to check your internet speed

You can find out what your internet upload speed is and measure your download speed by using a free internet speed test. A speed test will measure both upload and download rates. Click here to measure your internet speed

If you need assistance, please feel free to contact us at (480) 922-1105.

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