Human powered transcription services built for researchers.

Landmark is a registered vendor and has many arrangements with top research universities. Check if your university has a special rate.

*No credit card required

800 +
Transcribed Minutes
1 +
Projects
1 +
RESEARCHERS
1 +
Languages

Choose the plan that’s right for you

No credit card required. We accept all forms of payments to accommodate your project’s needs. We can invoice your university’s payables department.

Standard – English

For projects with 1-on-1 interviews or single speakers.
Starting at $1.69 / min

Top features:

Plus – English

Group interviews / focus groups with 3 or more speakers or special formatting instructions.

Starting at $2.49 / min

All the features of Standard and:

  • Group Interviews
  • Focus Groups
  • Time Stamps ▸
  • Strict-Verbatim Language Capture
  • Available Rush Turnaround Time**
  • GuardDuty – Intelligent Threat Detection ▸
  • SSL Data Encryption
  • API Capable
  • Tailored support with a designated
    professional account executive
Premium – All languages
Researchers that code in one language and need transcripts  in a different  one.
Custom Plan
Available languages

All the features of Standard, Plus and:

  • 99% Accuracy or more
  • Over 25 languages available ▸
  • Native professional transcribers and translators
  • Specialized in Spanish Transcriptions
  • Understanding of dialects
  • Translation certificate available
My project is in Spanish 
Check our prices for Spanish projects.
Dirígete a nuestra página en español.
Prices listed above refer to “Standard English Transcription” and “Plus English Transcription”.
Prices may be affected by specific features or foreign language translations.
Minimum charge for each transcript is 1 minute.
Please contact us for more information.

Benefits you get when transcribing with Landmark

Transcript Features 

All Audio and Video File Formats

Strict Verbatim Language Capture▸
Speaker Tracking▸
Time Stamps▸
De-Identification of participants▸
Available Rush Turnaround

Custom Templates

Questions? 

See all Frequently Asked Questions regarding transcription.

Security and Confidentiality

HIPAA compliance▸

API Capable

SSL Data Encryption

Two-factor Authentication available

Fortune 500 Technology

PHRP Training 

IRB Assistance

Business Associate Agreement available (BAA)

Support

Designated Account Executive

Live support by email & chat

Customer direct phone line ▸ (480) 922-1105
Help Center▸

Get in touch!

We want to hear you! Chat with us or   and we will contact you for immediate assistance.

Trusted by over 4,000 researchers across 4 continents.

We have transcribed and translated media recordings for all top research universities, numerous government agencies and research focused non-profit organizations.

Here is a list of universities we have worked with

Landmark is a registered vendor and has arrangements with top research universities. Check if your university has a special rate.

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The leading provider of transcription services for qualitative research.

Join over 4,000 professionals who love to use Landmark for our certified team of experience transcribers and our quickly, clear, comprehensible transformation of your recordings into documents.

SSL Data Encryption

Each file is encrypted with a unique key, which is also encrypted by a separate master key which rotates regularly.

Best practices for Data Security

We utilize the resources of Salesforce and Amazon Web services — The same services used by The CIA, and other Fortune 500 companies.

PHRP

We have completed training on Protecting Human Research Participants and are willing to work with Institutional Review Board requirements.

HIPPAA Compliance

All Landmark employees have completed HIPAA training provided by a third-party consulting firm specializing in HIPAA compliance

Frequently asked questions

Files are  accepted in all formats of audio/video, including .mp3,.msv, .wma .mp4, .mov, .wm

Yes, we are always willing to work with Institutional Review Board (IRB’s) requirements. Please, fill out this form so we can send you the requested documents.

Yes. We believe security and privacy is a basic human right. That’s why security and privacy by Default are the guiding principles for us in everything we do as a company.

Our system was designed based on the best practices of other leading technology firms and offers our clients the best environment for their data.

We do follow HIPAA requirements, our secure platform will maintain all your files confidential and all our staff has completed training regarding protecting human research participants; we are more than happy to sign a business associate agreement. if you send it my way I will send it back executed as soon as possible.
Of course! We do have a non-disclosure agreement. However, if you have another one you can send it over and we will send it back to you executed.
Yes, we transcribe and translate audios in over 25 languages including spanish, french, chinese, and more.  However our expertise resides within English and Spanish transcriptions and translations. Click here to view a list of all languages available for transcription.
Yes, we do have volume discounts. Please send us an email at support@thelai.com so that we can get offer you a special discount.

 Trusted by over 4,000 professionals 

Landmark is a registered vendor and has many arrangements with top research universities. Please, check if your university has a special rate.

*No credit card required

Visit: www.thelai.com for more information

2701 East Thomas Road, Suite H Phoenix, AZ 85016

Contact Us

We want to hear you. Leave a message or enter your phone number and we will contact you for immediate assistance.