Secure human transcription |

The platform used by +2,200 professionals who work with qualitative data.

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The leading provider of transcription services for Qualitative Research

99% Accuracy

We have highly experienced professional Transcribers, Captioners, and Translators. We warrant a 99 percent or more accuracy in all of your transcripts.

HIPPAA Compliance

All Landmark employees have completed HIPAA training provided by a third-party consulting firm specializing in HIPAA compliance

Best practices for Data Security

Each file is encrypted with a unique key, which is also encrypted by a separate master key which rotates regularly.

Protecting Human Research Participants

We have completed web-based training on Protecting Human Research Participants and are always willing to work with Institutional Review Board (IRB’s) requirements.

We handle your Research Data with the care it deserves.

Our system was designed based on the best practices of other leading technology firms and offers our clients the best environment for their data.
Each file is encrypted with a unique key, which is also encrypted by a separate master key which rotates regularly.

We utilize the resources of Salesforce and Amazon Web services — The same cloud services used by The CIA, Netflix, and other Fortune 500 companies

Trusted by over 2,200 researchers across 4 continents.

Easy to start.
Upload your files immediately.
No credit card required. |

Free – All languages

For qualitative researchers and teams that need a secure and easy to use platform to manage their files.

No cost

Available Features

  • Special discount on your first transcript
  • SSL Data Encryption
  • Friendly live support team

Standard – English

For projects with 1-on-1 interviews or single speakers.


Starting at $1.69 per minute

Available Features

  • Speaker Tracking
  • Standard Language Capture

Plus – English

Group interviews with more than 2 speakers or special formatting instructions (e.g. strict-verbatim, time-stamping, or speaker identification).

Starting at $2.49 Per minute

Available Features

Prices listed above refer to “Standard English Transcription” and “Plus English Transcription”. Prices may be affected by specific features or foreign language translations. Please contact us for more information.

Transcript Features 

All Audio and Video File Formats

Available Rush Turnaround 

Custom Templates

Questions? 

Click here to see all Frequently Asked Questions regarding transcription.

Security and Confidentiality

SSL Data Encryption

Two-factor Authentication available

Fortune 500 Technology

PHRP Training 

IRB Assistance

Business Associate Agreement available (BAA)

Support

Designated Account Executive

Live support by email and chat

Customer direct phone line ▸ (480) 922-1105

Get in touch!

We want to hear you! Chat with us or   and we will contact you for immediate assistance.

Try our service.

Get a 30 Minutes Free Sample.

We are pleased to offer you a free 30 minute sample so that you can start experiencing our platform and service risk-free.

No credit card required.

Go to your portal and start uploading your files. Choose your transcript instructions​, Landmark accepts all file formats.
Download your completed files transcribed by our professional team.
Visit: www.thelai.com for more information
2701 East Thomas Road, Suite H Phoenix, AZ 85016