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The leading provider of transcription services for qualitative research.
99% Accuracy
We have highly experienced professional Transcribers, Captioners, and Translators. We warrant a 99 percent or more accuracy in all of your transcripts.
HIPAA Compliance
All Landmark employees have completed HIPAA training provided by a third-party consulting firm specializing in HIPAA compliance
Best practices for Data Security
Each file is encrypted with a unique key, which is also encrypted by a separate master key which rotates regularly.
Protecting Human Research Participants
We have completed web-based training on Protecting Human Research Participants and are always willing to work with Institutional Review Board (IRB’s) requirements.
We handle your Research Data with the care it deserves.
We utilize the resources of Salesforce and Amazon Web services — The same cloud services used by The CIA, Netflix, and other Fortune 500 companies
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Trusted by over 2,700 researchers
Here is a list of universities we have worked with in the past. We have agreements with many of them to simplify the billing and IRB processes.
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Free – All languages
For qualitative researchers and teams that need a secure and easy to use platform to manage their files.
No cost
Available Features
- Special discount on your first transcript
- SSL Data Encryption
- Friendly live support team
Standard – English
For projects with 1-on-1 interviews or single speakers.
Available Features
- Speaker Tracking
- Standard Language Capture
Plus – English
Group interviews with more than 2 speakers or special formatting instructions (e.g. strict-verbatim, time-stamping, or speaker identification).
Available Features
- Speaker Tracking
- Strict-Verbatim Language
- Time Stamps ▸
Transcript Features
All Audio and Video File Formats
Available Rush Turnaround
Custom Templates
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Two-factor Authentication available
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Business Associate Agreement available (BAA)
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Live support by email and chat
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