Frequently Asked Questions

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Yes, we do have volume discounts. Please send us an email at support@thelai.com so that we can get offer you a special discount.
We normally sent invoices to your email once your transcription is completed. We have three options, 1) Credit Card 2) ACH 3) Check.

Quick Guides

We accept all the most common payment methods from universities and research institutes.Our payment methods include: Credit and Debit Cards, ACH, P-cards, and checks. Click here to know more.

From our extensive experience working with universities and research institutions we have learned that different types of projects require different types of invoicing terms. Most commonly we invoice once a month, once a set of transcripts is completed or prepay before transcription begins. Click here to learn more.

After your request your invoice, you will receive an email with a direct link to pay it online.  Follow 3 easy steps to pay your invoice at Landmark. Click here to know more.

Submit a request and let us know your concerns.

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