In order to download your completed Transcripts on our secure platform follow these simple 4 steps. For your security, each file is encrypted with a unique key, which is also encrypted by a separate master key which rotates regularly.
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How to download your completed Transcripts
Once you have logged in to your portal, please go to your tickets by clicking on the “Ticket” header.
You will now be redirected to your tickets List View. Each Ticket has information like ID, Name, Status, etc.
You can simply click on the blue message “Complete” to download your transcription.
Click “View Details” to go to your Transcript Details
You will now be able to review your transcript order, leave feedback for Landmark, delete your files from our system and more.
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